Voice Verification is conceptually similar to fingerprinting. It is common knowledge that each person’s fingerprints have unique characteristics that can be used to distinguish one person from another. It has also been proven that each person can be identified by the unique features of his or her vocal characteristics and speaking patterns.

After your caller enters their credit card information, they are asked to say their name as it appears on their credit card. Their voice-print is recorded and stored on our servers for 12 months with a time and date stamp as well as their caller ID. Voice Verification can be extremely helpful when disputing a customer chargeback if one does occur.

Prevent credit card fraud by scaring off identity thiefs. Our automated system will continue to prompt the customer for their Voice Print until they speak at an audible volume. Custom prompts can also be added to acquire more information from the caller.

We now offer this feature as a stand alone service for all companies that sell their products or services online or by phone. When a credit card is not swiped and there is no written signature obtained the chargeback risk increases. This service makes web and phone sales much more secure.

Records the customers first and last name along with a time and date stamp.

Access your customers recorded Voice Verification from your control panel 24/7

Customize the greeting, prompts and exit message that are played to customers.

 Web based software automates and tracks entire process